Shopify Official Website
Shopify Official Website

What is Shopify?

Shopfiy is a Canadian ecommerce store creation platform and point of sale (POS). Individuals without a technical background can easily create e-commerce websites through the visual interface provided by Shopify. In addition, Shopify also provides a rich rental library for users to join on Shopify’s site, multi-language, multi-currency support.



How Fast is Shopify in China?

For this case study, we selected four Shopify sites from different industries with high traffic to see their access speed in China:

Fashion accessories company Steve Madden, www.stevemadden.com

If you visit Steve Madden’s website outside of China, you may not notice a slow access or even opening issues, because Shopify’s access speed outside China good. However, in China, it is basically impossible to open the site. We can look at the following test:

When making this computer screen recording, my computer is at a normal 4G network speed and is in the center of Shanghai, China. When I open www.stevemadden.com, this is the result:

www.stevemadden.com visits in China

As a result, it took 60 seconds. Steve Madden’s website cannot be loaded effectively in Shanghai.



Is it just that Shanghai can’t open Steve Madden’s website?

The following picture shows the results of our test of Steve Madden’s website access speed in various provinces in China. The color represents the speed at which users open the website. The green areas represents the faster the user can open the website. Yellow to dark red show areas that takes a long time for users to fully open if at all.

www.stevemadden.com access speed across mainland China (green: fast, red: slow)
www.stevemadden.com access speed across mainland China (green: fast, red: slow)

The test results show that it is not only Shanghai that cannot be opened, but throughout all of China. Even first and second-tier mainstream cities cannot open Steve Maddeen’s website.



Can other Shopify sites not open in China?

Popular Football Club Manchester United, www.manutd.com

www.manutd.com access speed across mainland China (green: fast, red: slow)
www.manutd.com access speed across mainland China (green: fast, red: slow)
www.manutd.com visits in China



Korea beauty brand Soko Glam, sokoglam.com

sokoglam.com access speed across mainland China (green: fast, red: slow)
sokoglam.com access speed across mainland China (green: fast, red: slow)
sokoglam.com visits in China



Game platform www.skybound.com

www.skybound.com access speed across mainland China (green: fast, red: slow)
www.skybound.com access speed across mainland China (green: fast, red: slow)
www.skybound.com visits in China



As you can see, this case study shows that Shopify is not available in mainland China.

Want to run a similar speed test report for your site? Contact us, we will provide a free speed test report.



Does Shopify team have a solution to the slow access problem in China?

The official response from Shopify Guru Team:

Shopify Guru Team's response to Shopify China’s slow visit. https://community. shopify.com/c/Shopify-Discussion/Speed-of-Shopify-in-China/td-p/277569
Shopify Guru Team's response to Shopify China’s slow visit. https://community. shopify.com/c/Shopify-Discussion/Speed-of-Shopify-in-China/td-p/277569



The Shopify Guru Team said that to increase access speed in China for the time being will be difficult and not fully in your control.



Let your Shopify store run extremely fast in China: 21YunBox + Shopify = 😃

According to the analysis of 21YunBox technical team, there are many main reasons why Shopify storefronts cannot be accessed in China. One of the core reasons is that Shopify does not have any CDN nodes in China, which results in slow and inaccessible access in China. Other reasons, such as Google Fonts, YouTube Video, Instagram login, etc., are used on the website. These issues will be introduced in future blogs.

This article introduces how 21YunBox can speed up your Shopify store in China. We enables Shopify stores to achieve the fastest loading speeds available in China. Below you can see the fast results of a Shopify storefont using 21YunBox.

The loading effect of a Shopify storefront accelerated by 21YunBox
The loading effect of a Shopify storefront accelerated by 21YunBox



Reducing page load time by 0.1 second will increase the conversion rate by 8%.

Google, Deloitte

21YunBox will provide your online store with a stable and fast load time in mainland China. If Google, Deloitte’s statement is correct, you will benefit by generating more sales conversions and doubling your income.

21YunBox + Shopify storefront’s speed-up service is in the invitation only phase, please contact our sales manager below to get an invitation code.


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